Effective Date: 09/18/2025
Miami Valley Party Rentals, LLC (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding our communications.
We may collect the following types of personal information when you interact with our website, booking system, or staff:
Identifiers: Name, email address, phone number, billing/shipping address.
Payment Information: Payment card details (processed securely through third-party providers such as Stripe; we do not store full card numbers).
Event Details: Rental dates, delivery/pickup location, and order preferences.
We use your personal information for the following purposes:
To process, fulfill, and manage rental orders.
To communicate with you regarding quotes, confirmations, contracts, delivery, and pickup.
To provide customer support and respond to inquiries.
To comply with legal, accounting, and tax obligations.
Transactional Communications
We send messages necessary to process and manage your rental order. These may include quotes, contracts, confirmations, invoices, delivery updates, pickup reminders, and service notifications. Transactional communications are required to complete your rental.
Promotional Communications
With your consent, we may also send occasional promotional emails, offers, or updates about our services.
Email Marketing: You may opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at info@miamivalleypartyrentals.com.
SMS Marketing: You will only receive marketing text messages if you separately opt in. You may opt out at any time by replying STOP.
Your Choices
Opting out of promotional communications will not affect your ability to receive transactional messages related to your rental.
We do not sell or rent your personal information to third parties.
We may share limited information only with trusted service providers as needed to complete your order, such as:
Payment processors (e.g., Stripe)
Rental management software (e.g., Rent More Pro)
Delivery/logistics partners assisting with your rental
Information may also be disclosed when required by law, regulation, subpoena, or court order.
We take commercially reasonable steps to safeguard your information.
Payments are processed through PCI-compliant providers.
We use appropriate administrative, technical, and physical safeguards to help protect against unauthorized access, use, or disclosure.
Depending on your jurisdiction, you may have the right to:
Request a copy of the personal data we hold about you.
Request correction or deletion of your data.
Opt out of promotional communications at any time.
To exercise these rights, please contact us at info@miamivalleypartyrentals.com.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Montgomery County, Ohio, and you consent to the jurisdiction and venue of such courts.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “Effective Date” listed at the top.